1. Introduction
ClaritySeek.ai, Inc. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ClaritySeek service ("Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when using our Service:
- Account Information: Name, email address, password (encrypted)
- Profile Preferences: News topics, interests, delivery schedules
- Feedback: Article ratings, preferences, and comments
- Payment Information: Billing address and payment method (processed by Stripe; we do not store full card numbers)
- Communications: Messages you send to our support team
2.2 Information Collected Automatically
When you access the Service, we automatically collect:
- Usage Data: Pages viewed, features used, time spent on the Service
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies for authentication and preferences
2.3 Information from Third Parties
If you sign in using Google or Microsoft OAuth, we receive:
- Your name and email address from your OAuth provider
- Profile picture (if available)
We do not access your contacts, files, or other data from these providers.
3. How We Use Your Information
We use your information to:
| Purpose |
Legal Basis |
| Provide and personalize the Service |
Contract performance |
| Process payments and subscriptions |
Contract performance |
| Send news digests and service updates |
Contract performance |
| Train AI models to improve recommendations |
Legitimate interests |
| Analyze usage to improve the Service |
Legitimate interests |
| Prevent fraud and abuse |
Legitimate interests |
| Comply with legal obligations |
Legal obligation |
| Send marketing communications (with consent) |
Consent |
4. AI and Machine Learning
Our Service uses AI to personalize your experience. Specifically:
- Quality Assessment: AI analyzes articles for depth, clarity, actionability, and truthfulness
- Personalization: Your feedback trains models to understand your preferences
- Learning: We aggregate anonymized feedback to improve our AI for all users
You can view how AI makes decisions in your dashboard. We believe in transparency and show you why articles were recommended.
5. Information Sharing
We do not sell your personal data. We share information only in these circumstances:
- Service Providers: Companies that help us operate (e.g., Stripe for payments, cloud hosting providers)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
5.1 Third-Party Services
We may use the following third-party services:
- Analytics: Google Analytics, Mixpanel, or similar services to understand usage patterns
- Payment Processing: Stripe for secure payment handling
- Email Delivery: Services to reliably deliver your news digests
- Cloud Hosting: Google Cloud Platform for infrastructure
6. Data Retention
We retain your data as follows:
| Data Type |
Retention Period |
| Account information |
Until account deletion + 30 days |
| Usage logs |
90 days |
| Article feedback |
Until account deletion (anonymized data retained indefinitely) |
| Payment records |
7 years (legal requirement) |
| Support communications |
2 years |
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("right to be forgotten")
- Portability: Request your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent at any time for consent-based processing
To exercise these rights, contact us at privacy@clarityseek.ai. We will respond within 30 days.
8. Account Deletion
You can delete your account at any time through your account settings or by contacting us. When you delete your account:
- Your account is immediately deactivated
- Your personal data is deleted within 30 days
- Anonymized, aggregated data may be retained for analytics
- Data required for legal compliance (e.g., payment records) is retained as required by law
- Backup copies are purged within 90 days
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit (TLS/HTTPS) and at rest
- Secure password hashing (bcrypt)
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
10. Cookies
We use cookies for:
- Essential Cookies: Required for authentication and security
- Preference Cookies: Remember your settings (e.g., theme preference)
- Analytics Cookies: Help us understand how you use the Service
You can control cookies through your browser settings. Disabling essential cookies may prevent you from using the Service.
11. International Transfers
Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
12. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification for significant changes
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
ClaritySeek.ai, Inc.
Email: privacy@clarityseek.ai
For data protection inquiries in the European Union, you may also contact your local data protection authority.